The L2, L4, L8 and L16 units are all in production and shipping!
Click the button below to go to the Article on the Support Page for more details!
Thanks for your interest!
I still have a pretty decent backlog, so I'm not quite ready to take orders on the fly. Quite honestly, I'm not sure when I'll ever get to that point. Work (day job) and family (days that end in "y" job) are the highest priorities.
Recently these have taken up nearly all my time, resulting in me not being able to deliver in a timely manner after payment. I have vowed that this will not happen again. I don't want to hang on to your money for a long time, and most people don't want to pay for something and then wait a really long time for it! Until I get to the point where the wait time is manageable and predictable, I maintain the ordering process manually by sending out dated PayPal invoices. I no longer accept early payments. I will take payment when I have a unit ready to ship within a week.
Right now my estimated backlog is 2 months.
While I'm figuring out how to get this information into a fancy form that you can fill out and click to open it up in an email (which will be on a different website platform) please:
This will initiate a support ticket.
You will receive an automatically generated ticket opening confirmation email, usually within a few minutes. If you don't get that e-mail within 5 minutes, please refer to the section at the bottom of this page regarding spam/junk filter issues!
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Forum User Name(s) & where used:
(only if different)
Phone Number (for shipping):
Preferred e-mail address:
PayPal e-mail address:
(only if different):
Alternate payment methods are available - Dwolla, Check by mail, Credit/Debit
Which size Algae Scrubber are you interested in? i.e. L2, L4, L8 or L16?
Click here for sizing help: https://support.turbosaquatics.com/portal/kb/articles/choosing-a-scrubber-size
Click here for pricing: https://support.turbosaquatics.com/portal/kb/articles/rev-4-turbo-algae-scrubber-availability
What would you consider your priority level and/or need to be?
1 = High
2 = Med-high
3 = Medium
4 = Med-low
5 = Low
A pump is not included, but I do stock Rio pumps - do you need one?
For information on pump sizing and pricing, scroll to the lower half of this page: https://support.turbosaquatics.com/portal/kb/articles/rev-4-turbo-algae-scrubber-availability
Mounting brackets are not included, but I now offer self-customizable mounting rails for $30/set - do you need a set of these?
Click here for more information about Support Brackets: https://support.turbosaquatics.com/portal/helpcenter/articles/support-mounting-brackets
I do offer a military discount. Are you a Veteran or Active Military?
How did you find out about Turbo's Aquatics?
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Spam and junk sucks, but it's a fact of life. Many service providers are really cracking down hard, and while I strive to make sure my mail server settings are as perfect as they can be (and no, they are not perfect right now, as I recently discovered) there are some factors that are completely out of my control.
To ensure that you receive messages from me and/or my support system (some of which will contain formatted HTML and hyperlinks) you will need to add the support email address to your whitelist, contacts, Safe Senders list, etc - whatever your service provider calls it. If possible, add the entire domain turbosaquatics.com. This must be done online for the free services like gmail, hotmail/microsoft, yahoo, AOL, etc (if you add it to your phone or local email program, that does nothing)
Here's a quick list to help you out:
Gmail - just add to contacts
Microsoft (hotmail, msn, live, outlook, etc) - Setting (wheel) -> Options -> Junk email: Safe Senders -> add domain turbosaquatics.com -> CLICK SAVE
Yahoo - create filter to route email from email@example.com to inbox
AOL - I don't have it, but I hear it's pretty straight forward
If you use an Apple e-mail address like icloud.com, mac.com, me.com, apple.com, etc - here's the deal: Apple is like AOL used to be - they have a pre-filter that screens all your messages before they deliver them to your inbox, and they delete the ones they think are junk. The problem is, you can't prevent this from happening as they have no handy "whitelist" system, and they don't appear to intend on adding one. So I strongly recommend against using Apple e-mail addresses.